Refund policy
At WigsRise, we sell digital products only. Because digital products are delivered electronically and can be accessed immediately after purchase, we do not accept physical returns.
1. Digital Product Sales
All products sold on WigsRise are digital downloads. No physical items are shipped.
2. Refund Eligibility
Because of the nature of digital products, all sales are generally final once the order has been completed and the file has been delivered or made available for download.
However, we may review refund requests in the following situations:
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You were charged more than once for the same order.
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You did not receive your digital product due to a technical issue.
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The file is defective, corrupted, or cannot be accessed as described.
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You received a product that is materially different from the product description.
3. How to Request Help
If you have a problem with your order, please contact us within 7 days of purchase so we can review the issue and assist you.
Trade Name: WigsRise
Phone Number: (773) 490-3345
Email: info.wigsrise@gmail.com
Business Address: WigsRise, 4514 Southern Oak Ln, San Angelo, TX 76904, United States
4. Review Process
When we receive your request, we will review the order details and the issue reported. If your request is approved, any refund will be issued to your original payment method within 10 business days, although processing times may vary depending on your bank or payment provider.
5. No Physical Returns or Exchanges
Because WigsRise sells downloadable digital products, we do not accept returns by mail, return shipping requests, or product exchanges.
6. Consumer Rights
Nothing in this policy limits any rights you may have under applicable consumer protection laws.