Shipping policy
At WigsRise, we sell digital products only. All products available on our store are delivered electronically, and no physical items are shipped to customers.
1. Order Processing
Once your payment is successfully completed, your order is processed automatically. You will receive an order confirmation by email after purchase.
2. Digital Delivery
After your order is confirmed, your digital product will be made available for download. In most cases, download access is provided immediately after payment is completed.
If you do not receive your download link or have trouble accessing your files, please contact us using the support information below.
3. No Physical Shipping
Because WigsRise sells digital sewing patterns and other downloadable products, no physical shipping is required. We do not ship products by mail or courier, and no shipping charges apply unless clearly stated otherwise on the product page.
4. Customer Responsibility
Customers are responsible for entering the correct email address at checkout so order confirmations and download information can be received properly. If you enter an incorrect email address or experience any issue accessing your files, please contact us for assistance.
5. Support
If you have any questions about your order or need help accessing your digital files, please contact us:
Business Name: WigsRise
Phone Number: (773) 490-3345
Email: info.wigsrise@gmail.com
Business Address: WigsRise, 4514 Southern Oak Ln, San Angelo, TX 76904, United States
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
Response Time: We aim to respond within 24–48 business hours.